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CLEAR INFORMATION. INFORMED CHOICES.

Terms of Service

These terms reflect our confirmed Version 1 operating policies. Clearly marked review items identify remaining publication and legal details.

Version 1 operating policies — confirmed

The business rules below are confirmed. Only items labeled “Review required” remain open. Publication details and jurisdiction-specific wording may be updated following professional legal review. Payments are not enabled.

Operating policy version: 1 · Public effective date: not set

Terms of ServicePrivacy PolicyRefund PolicyBilling & Cancellation PolicyAccessibility Statement

On this page

  1. About the service
  2. Free preview and initial website build
  3. Monthly hosting, maintenance and support
  4. Payment and recurring billing
  5. Website, content and domain rights
  6. Customer responsibilities and performance
  7. Cancellation, refunds and end of service
  8. Remaining legal and publication details

1. About the service

Clientvero offers professional websites for local service businesses. The legal operator and location-specific details below remain to be completed.

Review required

Legal operator and address

Confirm the contracting legal name, any trading name, and public or notice mailing address.

Review required

Operating location and applicable law

Confirm the operating country/state, customer locations, governing law, venue, and any location-specific subscription, privacy, accessibility, or consumer rules.

Review required

Customer eligibility

Define supported customer types, authority to order on behalf of a business, minimum age, and service territories.

2. Free preview and initial website build

The free preview is a custom mobile website concept created before payment, not the final production website. Requesting or viewing a preview does not start a subscription.

The $199 one-time setup fee is charged when you purchase the website after seeing and approving the free preview.

After purchase, the initial build includes up to 2 reasonable revision rounds.

Major changes that substantially alter the approved direction, additional pages, custom applications, advanced integrations, ecommerce, or other expanded scope may require a separate quote.

Review required

Setup deliverables

Confirm project-specific page count, features, supplied content, integrations and launch approval. Expanded-scope exclusions and revision limits are confirmed. Portfolio-use permission has not been granted by these terms.

Review required

Delivery and revisions

The initial revision allowance is confirmed. Define project milestones, customer dependencies, acceptance and handover, and how substantive custom production is identified and recorded. No turnaround guarantee is approved.

Review required

Third-party products and costs

Identify domain/renewal, licences, integrations and other external services, who pays, and which vendor terms apply.

3. Monthly hosting, maintenance and support

The $30/month subscription for hosting, maintenance, updates, and support begins when the completed website goes live, not while it is being built.

The $30/month plan includes hosting, security/SSL and normal technical maintenance, reasonable support, and up to 3 minor content-update requests per month.

Minor updates include changing text, replacing images, changing hours, phone/email/address changes, simple pricing or service updates, and small edits to existing sections.

The monthly plan does not automatically include full redesigns, new complex pages, ecommerce builds, custom software, CRM development, advanced third-party integrations, or major new features.

Unused monthly update requests do not roll over.

Review required

Updates and support scope

The included service and monthly update limit are confirmed. Define support channels/hours, request handling and any backup service arrangements; no unlimited support or uptime guarantee is promised.

4. Payment and recurring billing

Billing renews automatically each month on the same recurring billing date. No long-term contract.

Before payment, checkout must disclose the setup fee, monthly amount, billing start, cancellation and refund terms, with separate affirmative agreement to the Terms and recurring billing.

The current checkout is a local review screen. It does not collect payment details, store agreement selections, create an order or start a subscription.

Review required

First charges and monthly start date

Setup at purchase and monthly billing from go-live are confirmed. Define the billing timezone and how the recurring date is handled in shorter months; show the actual first monthly date before recurring charges begin.

Review required

Taxes and invoicing

Decide applicable taxes, whether advertised prices include them, invoice details, and the method of calculating the total before payment.

Review required

Failed payments and suspension

Decide retry notices, any permitted charges, suspension and restoration process; no late fee or suspension rule is approved.

Review required

Future price changes

Decide how existing customers are treated, notification and consent requirements, and when revised rates could take effect.

Review required

Checkout evidence and cancellation implementation

Before payments, implement server-side verification, the exact price/schedule/tax summary, immutable policy versions and affirmative-consent records, order confirmation, and a tested cancellation mechanism.

5. Website, content and domain rights

You retain ownership of your own logos, trademarks, photos, business information, and other content you provide.

Clientvero retains ownership of reusable frameworks, templates, internal tooling, automation, libraries, workflows, and components used across multiple clients.

After the $199 setup fee is paid in full, you receive the right to use the completed website created specifically for your business.

If you cancel and request a transfer, Clientvero may provide or export the customer-specific website files where technically practical, provided your account has no unpaid balance.

Proprietary Clientvero backend systems, automation, admin tools, and reusable components are not transferred.

Domains should preferably be registered in your own name and account. If Clientvero assists with registration or DNS, you remain the intended owner of the domain.

6. Customer responsibilities and performance

You must provide accurate business information and have permission to use any logos, images, trademarks, testimonials, or other materials you provide.

Clientvero is not responsible for claims arising from customer-supplied content that infringes another party’s rights.

You are responsible for reviewing final business information for accuracy.

Clientvero does not promise specific Google rankings, traffic, leads, sales, revenue, or conversion results. SEO work may improve technical and search visibility, but rankings and business results are not guaranteed.

7. Cancellation, refunds and end of service

You may cancel the monthly service at any time. Cancellation stops the next renewal; the current paid billing period remains active until its end.

There are no prorated refunds for unused days in an already-paid monthly period.

If Clientvero hosts your website, hosting ends at the end of the final paid billing period unless a transfer/export arrangement is completed.

The $199 setup fee is fully refundable before substantive custom website work begins.

Once Clientvero begins substantive custom production after purchase, the setup fee becomes non-refundable.

If Clientvero is unable or unwilling to complete the purchased website, the applicable setup payment will be refunded.

Monthly subscription payments are non-refundable once the billing period begins, except for duplicate charges, billing errors, or another refund specifically approved by Clientvero.

Review required

End-of-service handling

End-of-period hosting shutdown and conditional export are confirmed. Define practical export formats, transfer coordination and handover steps without promising proprietary-system transfer.

Review required

Changes to terms and termination

Decide notice/acceptance for policy changes, versioning, termination rights and surviving obligations.

8. Remaining legal and publication details

These operating policies do not attempt to exclude rights that applicable law requires. No additional liability cap, indemnity, arbitration clause, class-action waiver or governing-law clause has been selected.

The confirmed business rules can be updated in a later version following business decisions or professional legal review. Unresolved items below are draft review notes, not additional agreed terms.

Review required

Warranties, responsibility and disputes

The customer-content responsibility clause and absence of marketing guarantees are confirmed. Review remaining warranties, liability allocation/limits, indemnity, dispute process and mandatory rights. No liability cap, arbitration or waiver is selected.

Review required

Publication details and future legal review

Version 1 operating policies are confirmed by the business. Set the public effective date, complete the remaining factual decisions, and review jurisdiction-specific wording. Professional legal review may lead to later versioned updates; do not treat already-confirmed operating rules as undecided.

Questions or requests

Contact↗

ehtesham@clientvero.com

Opens an email draft. Send it to submit your request. Opening the draft does not submit a request.

Read the Privacy Policy and Terms of Service before sending information. Confirmed operating policies and remaining review items are identified there.

Related policies: Billing & Cancellation and Refund Policy.

clientvero.

Good work deserves
a great website.

ehtesham@clientvero.com

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